We are one of the very few companies that
offer a brass sample viewing service as a courtesy to our
customers. Most of our customers are fantastic and
return samples exactly as outlined on the brass sample order
page.
Unfortunately, we've encountered a few
individuals who have abused this service and appear to be
stocking their jewelry boxes with our brass samples. They have reordered repeatedly
and have kept our samples. This has never been part
of the agreement and by doing this, they have penalized our
responsible and trustworthy customers because samples are unavailable when
THEY request to view them. All brass samples remain our property
and must be returned or an additional $30 purchase fee will
also apply.
Example: Original
Shipping Fee + Forfeited Brass Sample Fee + $30.00 per brass sample
= The brass sample is yours.
Beginning
March 26, 2007- Any sample not returned to us
after 30 days of shipment where no proof of return insured return
shipping to us can be provided, will be considered a
purchase and an additional $30.00 purchase fee per sample
will apply.
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